Refund policy

At Averon Worldwide, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return, your item must:

  • Be unused and in its original condition
  • Be returned in the original packaging
  • Include all accessories, manuals, and original tags (if applicable)
  • Be accompanied by proof of purchase or your order number

Non-Returnable Items

The following items cannot be returned or refunded unless they arrive damaged or defective:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products
  • Perishable goods (if applicable)
  • Personal care or hygiene products that have been opened or used
  • Items damaged due to misuse, improper handling, or normal wear and tear

How to Start a Return

To request a return, please contact our customer support team before sending your item back.

Please include:

  • Your order number
  • Your full name
  • The reason for the return
  • Photos of the item (if damaged or defective)

Contact us at:

Email: support@averonworldwide.com

Our team will provide return instructions and the appropriate return address.

Return Shipping

  • If the return is due to a damaged, defective, or incorrect item, Averon Worldwide will cover the return shipping cost.
  • For returns due to a change of mind or ordering the wrong item, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of our error.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Depending on your bank or credit card provider, it may take additional time for the refund to appear in your account.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

To request an exchange, please contact us at support@averonworldwide.com.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • Clear photos of the item
  • Photos of the packaging

We will work quickly to provide a replacement or refund.

Order Cancellations

Orders may be canceled only before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled. However, you may request a return after receiving the item if it meets our return eligibility requirements.

Chargebacks

If you experience any issue with your order, please contact us first. We are committed to resolving concerns quickly and fairly before a chargeback becomes necessary.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Averon Worldwide
Website: AveronWorldwide.com
Email: support@averonworldwide.com

We are committed to providing excellent customer service and will respond as quickly as possible.